Privacy Policy

The privacy of our customers, users and associates is of utmost importance for us. Therefore, we always follow a transparent and sensible approach to collect, use and share information of our customers and associates. To help you understand this we have framed a thorough Privacy Policy highlighting each aspect about the privacy of our customers.

Our Privacy Policy also encompasses insights about how we handle and store personal information of our customers, users and associates. Our Privacy Policy applies across all IT services and solutions we operate and provide.

Further, note down that by hiring Webcom Systems services or entering into a partnership with Webcom Systems automatically shows the affirmative consent of user or customer or investor that he/she agrees to our Privacy Policy.

Also, whether you have gone through this Privacy Policy document or not, by using our services clearly mentions that you agree with our Privacy Policy as a part and whole. Further, if you have any apprehension about our Privacy Policy or you disagree with the whole document or any part of it than we strongly advise not to use any of our services or product.

This Privacy Policy document is conceptualized exclusively to cast a spotlight on how we are securing your personal information in our procession. Therefore, we also strongly recommend all our investors or users to meticulously go through this Privacy Policy as a whole.

Also, note terms like “We”, “Our” and “Us” used in our Privacy Policy document stands for “Webcom Systems” and the terms “You” and “Your” represents our associates or customers or users. By term “Personal Information” we signify any sort of basic or business information that we collect or ask from associates or customers or users to deliver our services and products.

We collect certain basic details like name, mobile number, contact details, e-mail address, IP address, user actions on our website, links you click on, type and size of file names you download, email analytics data, frequently used search terms etc. of visitors of our web portal. However, in case a user chooses to further use or buy our services or products we may ask further additional information to verify and authenticate his/her identity. We also, ask personal information when a user subscribes to our newsletter, submits feedback or wish to enter in deeper one-to-one communication with our experts.

During your process of browsing our website, we also collect technical data that we can use to respond to your queries and deliver alerts, notices or important information regarding the use of our services or products. We basically ask for this information from all our investors or users while registering for the first time in order to maintain responsible commercial communication, understand investors/users requirements, collect feedback and deliver products and services efficiently.

We collect technical data of our users or visitors browsing experience like pages visited, average time spent, internet protocol address, browser plugins, operating system versions, cookies, etc. The purpose of collecting this information is to essentially collect data to evaluate how users utilize our web portal. This further helps us to make our web portal more users friendly as well as to improve our services and products further.

We mainly collect user’s data to make our web portal, service and products better. We classify our collection process basically into three main categories.

First and foremost we collect users information to deliver a better experience for using our services and products.

Besides this, we use users’ information to effectively maintain communication with them to forward the latest tech news, tips, and practices regarding our services and products. Further, we may use your contact details, e-mail ID’s or phone number to forward our latest promotional information, images, text, videos or links to promote our services and products. The sole purpose of these is to update you about our future business plans in order to serve you better. However, this service is optional you can limit or even completely opt-out of this service at your convenience.

We also use such personal details to send an email asking feedback, suggestion and reviews of our users. Personal contact details are also used by our experts to contact users for offering support to resolve technical issues that first-time users come across while using our services or products.

We may use or share such data with third parties to analyze customer behavior, market trends and technical analysis so as to make our services and products more useful and cost-effective.

We may disclose personal information collected to third parties under certain specific conditions as mentioned below:

We disclose or share users information to third parties like our legal and financial advisors solely for our business purposes and to prevent any sort of financial or reputation risk, defend our business rights and to protect our intellectual property rights.

We also disclose or share users information with government authorities and regulators to comply with government procedures, rules and regulations. We also disclose or share users information to law enforcement authorities, government bodies or court of law in case of inquiries related to criminal or illegal proceedings.

However, in no way under any circumstances, we never support any activity to rent, sell or share your personal information with any third party. We also completely restrict and discourage our associated third parties to forward any sort of promotional or advertising flyers, pamphlets, emails, text messages, phone calls or any other material for direct or indirect marketing or advertising purpose.

Security of all our investors or users or customers personal information is our prime objective. To accomplish it we follow industries best practices and processes to transfer and store our users personal data.

Only specific trusted employees dealing with concerning functionalities and operations have access to our users or customers or associates personal data. We keep all your data safe at our independently owned server and secure system. In addition, to ensure utmost security we use the latest next-generation technical and administrative measures like data encryption, two-factor authentication and password authentication to completely belittle any chance of users or clients information loss, unlawful admittance, mishandling, leak and modifications. Apart from this, to check whether all security measures are working satisfactorily or not we undertake mandatory periodical review of all security measures.

However, note that to ensure complete security we may store users personal data outside national boundaries in a third country as per our convenience and storage policy. In any such case, we are bound to follow the government rules and regulations of that particular country and which may vary from your country of origin or residence.

You have a wide range of rights as regards your personal data. Under current data protection laws, you have the right to request the following:

The right to the erasure of your data (the right to be forgotten).

The right to object (the right to have us stop using your data for a specified purpose)

The right to amendment (the right to have incorrect data amended)

The right to access (to be given a copy of all the data we hold on you in a portable format)

The right to the restriction of processing (to restrict the use of your data)

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Webcom Systems in the manner set out in this Privacy Policy. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly.

In case a user browses our web portal his/her certain information is recorded by our server as cookies. This information comprises of your domain name, date and time of browsing, IP address, proxy server IP address, pages visited, a number of times you browsed our web portal, operating system and referrals if any.

We generally collect cookies information and other associated technologies like web analytics to serve our users with more precise information. Use of cookies and web analytics enables us to fine-tune our services as per a user’s need, preference, wish, interest and liking. Cookies further assist us to authenticate users and remember user settings. In addition, cookies help us to measure the effectiveness of several promotional drives run by us.

However, all the information that we gather by using the above means automatically gets deleted after a certain duration of time as per government rules and regulations. Further, all users have an open opportunity to access our services without cookies. To put it in other words acceptance or rejection of cookies solely depends on a user’s discretion. To execute this users need to make definite modifications in the web browser settings to debar cookies.

We hold our users or customer or associates personal or business information only for the time period for which it is required to deliver a specific service or product. However, to comply with legal obligations, government procedures, prevent frauds, resolve disputes, problem troubleshooting information retention time period maybe a little longer than the original time period of delivering a service or product. After termination of all legal and other obligations of our policies and procedures, our system automatically erases or deletes or anonymize all sensitive information of users or customers or associates.

We owe no responsibility in case any damage occurs due to our digital correspondence
In all circumstances, we wish to highlight that we do not take any responsibility and accountability or guarantee the safety of our e-mails or other promotional information like images, flyers, videos, animations, etc. that we may forward using digital methods is absolutely virus-free. Therefore, we strongly advocate for all our users or customers or associates to use their judgment or discretion before accessing any such promotional message or information.

At no stage, under any circumstances, under any law or regulation, a user cannot hold us accountable or responsible directly or indirectly for any sort of damage or financial loss or data loss. Further, we will not pay any sort of financial or non-financial compensation or fine or penalty or reward in case any sort of damage or financial loss or data loss occurs because of the opening or use of our promotional messages and even our web portal.

We can change this Privacy Policy document as a whole or part of it as per our discretion and convenience without taking any permission from any of our investors or user. The date of the last revision is mentioned on the top of this document which will automatically revise to a new date in case of any change if done.

However, we will notify the same by publishing a notification regarding the change on our website’s main web page. Considering this we advise all our investors or users to keep on checking our website at regular intervals to avoid any communication gap.

Last but not least, in all circumstances irrespective of the fact whether you have thoroughly or partially gone through our ‘Privacy Policy’ or not, by using our services or products automatically intend that you well understand our ‘Privacy Policy’.

Also, note down that our ‘Privacy Policy’ document is a legally obligatory agreement between us and you. By agreeing with our ‘Privacy Policy’ a user is also giving consent to collect, use, disclose, and transfer collected personal information to deliver our services and products.

Taking this into consideration we advocate all our users or customers or associates to precisely read and understand our ‘Privacy Policy’ as a whole before using any of our services or products.

In case of any query or apprehension about this Privacy Policy document as a whole or a part of it please feel free to contact us at sales@webcomsystem.co.uk